Help & Support

Everything you need to know about using ShiftManager

Popular Topics

Getting Started

Creating an account is simple:

  1. Click "Get Started" or "Register" on the homepage
  2. Fill in your details (username, email, password)
  3. Select your preferred currency
  4. Click "Create Account"
  5. You'll receive a welcome email and be logged in automatically

Your account is free forever with no credit card required!

To add a workplace:

  1. Go to the "Workplaces" section from your dashboard
  2. Click "Add Workplace"
  3. Enter the workplace name and optional details (address, contact)
  4. Add pay rates for different shift types (day, night, weekend)
  5. Save your workplace

You can add as many workplaces as you need - perfect for multi-job workers!

ShiftManager supports 30+ currencies including:

USD - US Dollar
EUR - Euro
GBP - British Pound
KES - Kenyan Shilling
CAD - Canadian Dollar
AUD - Australian Dollar

You can change your currency in Settings at any time.

Managing Shifts

Creating shifts is quick and easy:

  1. Click "Add Shift" from your dashboard or calendar
  2. Select the workplace
  3. Choose the shift date and times
  4. Select the shift type (day, night, weekend)
  5. Add any notes (optional)
  6. Click "Save"

Pro Tip: Create shift templates for recurring shifts to save time!

PLANNED

Shifts you've scheduled but haven't worked yet. You can edit or delete these freely.

CONFIRMED

Shifts you've completed and confirmed. Earnings are locked in and counted in your reports.

Once a shift is confirmed, it cannot be edited to maintain accurate earnings records.

Shift templates help you quickly create recurring shifts:

  1. Go to "Templates" section
  2. Click "Create Template"
  3. Set your default shift details (workplace, times, type)
  4. Save the template with a descriptive name
  5. When creating a shift, select "Use Template" and pick your saved template

Perfect for weekly recurring shifts at the same workplace!

Yes! Use the Bulk Shift Creation feature:

  1. Go to "Shifts" → "Bulk Create"
  2. Select your workplace and shift type
  3. Set the date range (start and end date)
  4. Choose which days of the week to create shifts
  5. Set the shift times
  6. Click "Create Shifts"

Great for creating a whole month's worth of shifts in seconds!

Earnings & Reports

Earnings are calculated based on your pay rate model:

Hourly Rate:

Hours Worked × Hourly Rate = Total Earnings

Example: 8 hours × $15/hour = $120

Daily Rate:

Fixed amount per shift

Example: $100 per day regardless of hours

Fixed Rate:

Set amount for specific shifts

Example: $250 for a weekend event

ShiftManager provides comprehensive reporting:

Weekly Reports

See daily breakdowns and weekly totals

Monthly Reports

Track earnings by workplace and shift type

Yearly Reports

Annual summaries and trends

All reports can be exported to CSV for your records!

Weekly targets help you stay on track with your earning goals:

  1. Go to "Targets" section
  2. Click "Set Weekly Target"
  3. Choose the week and enter your target amount
  4. Track your progress in real-time on your dashboard

Your dashboard shows progress bars and notifications when you reach your goals!

Account & Settings

  1. Go to "Settings" from your dashboard
  2. Click on "Security" tab
  3. Enter your current password
  4. Enter your new password twice
  5. Click "Update Password"

For security, we recommend using a strong password with at least 8 characters.

Yes! You can change your currency at any time:

  1. Go to "Settings" → "Profile"
  2. Find the "Currency" dropdown
  3. Select your preferred currency
  4. Click "Save Changes"

Note: Changing currency only affects display. Existing earnings remain in their original currency value.

We're sad to see you go! To delete your account:

  1. Go to "Settings" → "Account"
  2. Scroll to the "Danger Zone" section
  3. Click "Delete Account"
  4. Confirm your decision

Warning: This action is permanent. All your data, shifts, and earnings records will be deleted.

Absolutely! We take security seriously:

All data is encrypted in transit using SSL/TLS

Passwords are securely hashed using bcrypt

Optional field-level encryption for sensitive earnings data

We never sell your personal information

Learn more in our Privacy Policy and Security Page.

Still Need Help?

Our support team is here to assist you

Average response time: 24 hours